SHIPPING POLICY

Thank you for shopping with us. Below is our shipping policy to help you understand how and when your order will arrive.

1. Processing Time

Orders are processed within [1–5] business days, excluding weekends and holidays.

During high-volume periods (drops, sales, holidays), processing times may be longer.

2. Shipping Locations

We currently ship to:

Shipping availability may vary by location.

3. Shipping Rates

Shipping rates are calculated at checkout based on:

Free shipping promotions may be offered at our discretion.

4. Estimated Delivery Times

Estimated delivery times (after processing):

Delivery times are estimates and not guaranteed.

5. Duties, Taxes & Customs

International orders may be subject to customs duties, import taxes, or fees.

These charges are the responsibility of the customer and are not included in our prices or shipping fees.

6. Tracking

Once your order ships, you will receive a tracking number via email.

Tracking updates depend on the carrier and destination.

7. Lost or Delayed Packages

We are not responsible for:

If you experience an issue, please contact us and we will assist where possible.

8. Incorrect Address

Please ensure your shipping address is correct.

We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.

9. Returns Due to Shipping Issues

If a package is returned to us due to an incorrect address or failed delivery, reshipping costs may apply.

10. Contact

For shipping questions, contact us at: differnthearts@outlook.com

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